This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionLast revisionBoth sides next revision | ||
home:starting:usingforum:troubleshooting [01.06.2014] – add new section on blocked emails joyful | home:starting:usingforum:troubleshooting [10.19.2018] – [Check which site you are registered on] sallieq | ||
---|---|---|---|
Line 30: | Line 30: | ||
The "Old Password" | The "Old Password" | ||
- | ===== Check which site you are registered on ===== | + | < |
- | If you have only set up a user account | + | ===== Check which site you registered |
+ | If you only set up a user account on CuremyTH1.org, | ||
- | ===== If emails from the forums stop arriving at your inbox ===== | ||
- | If emails from the forums | + | ===== If emails from the forums |
- | If your email service provider is unhelpful, you may want to consider changing the email in your user account profile to one from a different email service provider. | + | If emails from the forums are not arriving at your inbox, it is possible your email service has begun blocking our site's emails. This happens when another user of your email service reports (in error) spam coming from our ISP. To correct this, send a message to your email provider letting them know that our server is sending you legitimate email and requesting them to unblock our messages. Messages from our forums are sent by Moderators@MarshallProtocol.com and are handled by the Foundation' |
+ | |||
+ | If your email service provider is unhelpful, you may want to consider changing the email in your user account profile to one from a different email service provider. | ||
If only some notifications from watched topics are missing, that is due to a particular quirk of our forum software and can be bypassed by manually changing the topic thread to " | If only some notifications from watched topics are missing, that is due to a particular quirk of our forum software and can be bypassed by manually changing the topic thread to " | ||
+ | |||
+ | ===== If you are getting unwanted emails from our site ===== | ||
+ | |||
+ | You can change your **email preferences** if you are receiving unwanted email notifications from our site. You can do this by changing your selections in your account settings so that you are not subscribed to any notifications: | ||
+ | - verify the correct email address on your [[http:// | ||
+ | - uncheck the appropriate boxes in your [[http:// | ||
+ | - uncheck all boxes on your [[http:// | ||
+ | - uncheck all boxes on your [[http:// | ||
+ | |||
+ | We are doing our best to provide you only the amount of communication that you desire. Your account settings help us get this right. Thanks. | ||
===== If you need more help ===== | ===== If you need more help ===== | ||
- | If you still have trouble, or need one of our staff members to verify your account status and username, please send an email to our [[mailto: | + | If you still have trouble, or need one of our staff members to verify your account status and username, please send an email to our [[mailto: |
+ | |||
+ | {{tag> | ||