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home:starting:usingforum:troubleshooting [04.28.2014] – [If emails from the forums stop arriving at your inbox] joyfulhome:starting:usingforum:troubleshooting [09.05.2014] – [If you are getting unwanted emails from our site] joyful
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 If emails from the forums are not arriving at your inbox, it is possible your email service has begun blocking our site's emails. This happens when another user of your email service reports (in error) spam coming from our ISP. To correct this, send a message to your email provider letting them know that our server is sending you legitimate email and requesting them to unblock our messages. Messages from our forums are sent by Moderators@MarshallProtocol.com and are handled by the Foundation's server. If emails from the forums are not arriving at your inbox, it is possible your email service has begun blocking our site's emails. This happens when another user of your email service reports (in error) spam coming from our ISP. To correct this, send a message to your email provider letting them know that our server is sending you legitimate email and requesting them to unblock our messages. Messages from our forums are sent by Moderators@MarshallProtocol.com and are handled by the Foundation's server.
  
-If your email service provider is unhelpful, you may want to consider changing the email in your user account profile to one from a different email service provider.+If your email service provider is unhelpful, you may want to consider changing the email in your user account profile to one from a different email service provider. //For example, if yahoo, hotmail, or verizon are blocking emails from us, you can create a new email account with Gmail.//
  
 If only some notifications from watched topics are missing, that is due to a particular quirk of our forum software and can be bypassed by manually changing the topic thread to "unwatched" and then back to "watched". If only some notifications from watched topics are missing, that is due to a particular quirk of our forum software and can be bypassed by manually changing the topic thread to "unwatched" and then back to "watched".
 +
 +===== If you are getting unwanted emails from our site =====
 +
 +You can change your **email preferences** if you are receiving unwanted email notifications from our site. You can do this by changing your selections in your account settings so that you are not subscribed to any notifications:
 +  - verify the correct email address on your [[http://marshallprotocol.com/my_account.php?edit_profile=1|profile]] page.
 +  - uncheck the appropriate boxes in your [[http://marshallprotocol.com/my_account.php?edit_preferences=1|preferences]] page.
 +  - uncheck all boxes on your [[http://marshallprotocol.com/my_account.php?watched_topics=1|watched topics]] page.
 +  - uncheck all boxes on your [[http://marshallprotocol.com/my_account.php?watched_forums=1|watched forums]] page.
 +
 +We are doing our best to provide you only the amount of communication that you desire. Your account settings help us get this right. Thanks.
  
  
home/starting/usingforum/troubleshooting.txt · Last modified: 07.04.2022 by 127.0.0.1
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